Welcome to PetVitamins The healthy, Happy Pet Company
The pet industry continues to grow as a result of a continual stream of new and innovative products; a steadily growing, aging animal population; and the expanding role that pets play as family members. The humanization of pets if fueling consumer demands for products and services that are as good - or even better - than those available for people themselves. PetVitamin™ is responding with innovative products that are uniquely formulated and contain ingredients that target the specific physiological and psychological needs of today's pet. PetVitamins™ is the uncontested leader in pet nutritional supplementation. Together, we can keep our pets healthy and happy.
PetVitamins.tv Customer Service
What if I am not completely satisfied with Pet Vitamins?
If for some reason you decide Pet Vitamins is not for you, just contact one of our customer service representatives by email info@petvitamins.tv
How do I contact Pet Vitamins?
1-866-960-(PETS) or by email at info@petvitamins.tv Our Customer Service Center is open Monday through Friday from 8:30 AM to 5:30 PM EST.
Pet Vitamins Disclaimer
THE INFORMATION CONTAINED IN THIS WEBSITE HAS NOT BEEN EVALUATED OR APPROVED BY THE FDA AND IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. IT IS NOT INTENDED AS A SUBSTITUTE FOR ADVICE FROM A QUALIFIED VETERINARIAN OR OTHER PET PROFESSIONAL OR INFORMATION CONTAINED ON OR IN ANY PRODUCT LABEL OR PACKAGING.
THE PRODUCTS DESCRIBED IN THIS WEBSITE ARE NOT INTENDED TO TREAT, DIAGNOSE, MITIGATE, PREVENT, OR CURE ANY CONDITION OR DISEASE. YOU SHOULD NOT USE OR RELY UPON THE INFORMATION IN THIS WEBSITE FOR THE DIAGNOSIS OR TREATMENT OF ANY PET HEALTH PROBLEM. YOU SHOULD CONSULT WITH A VETERINARIAN OR PET CARE PROFESSIONAL BEFORE STARTING YOUR PET ON ANY EXERCISE, DIET, VITAMIN, OR SUPPLEMENT PROGRAM, OR IF YOU SUSPECT YOUR PET MIGHT HAVE A HEALTH PROBLEM.
THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES' RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE. YOU UNDERSTAND AND AGREE THAT WE ARE NOT ENGAGED IN RENDERING MEDICAL, COUNSELING, OR OTHER PROFESSIONAL SERVICES OR ADVICE AND THAT YOU USE THE WEBSITE AND THE WEBSITE'S CONTENT AT YOUR OWN RISK.
IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE WEBSITE OR ITS CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
THE WEBSITE AND THE SERVICES MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS OR OMISSIONS. WE ARE NOT RESPONSIBLE FOR ANY SUCH TYPOGRAPHICAL, TECHNICAL, OR PRICING ERRORS (INCLUDING WITHOUT LIMITATION MISTAKEN PRODUCT PRICING) LISTED ON OUR WEBSITE. WE RESERVE THE RIGHT TO MAKE CHANGES, CORRECTIONS, AND/OR IMPROVEMENTS TO THE WEBSITE, AND TO THE PRODUCTS DESCRIBED IN SUCH INFORMATION, AT ANY TIME WITHOUT NOTICE.
Digital Millennium Copyright Act
THIS NOTICE IS SUBJECT TO MODIFICATION OR
TERMINATION AT ANY TIME, WHETHER FOR CHANGES IN THE LAW OR AT THE CONVENIENCE
OF Pet Vitamins'S MEDIA, WITHOUT ADVANCE NOTICE. YOU MUST CHECK BACK FREQUENTLY
TO ENSURE THAT YOU SEE A CORRECT, CURRENT VERSION OF THE NOTICE.
It is our policy to respond to notices of
alleged infringement that comply with the Digital Millennium Copyright Act and
other applicable intellectual property laws. Responses may include removing or
disabling access to material claimed to be the subject of infringing activity
and/or terminating subscribers. If we remove or disable access in response to
such a notice, we will make a good-faith attempt to contact the owner or
administrator of the affected site or content so that they may make a counter
notification pursuant to sections 512(g)(2) and (3) of that Act. It is our
policy to document all notices of alleged infringement on which we act.
Please refer to the following detailed
instructions which must be followed to protect your rights under the Digital
Millennium Copyright Act.
Infringement Notification
To file a notice of infringement with us,
you must provide a written communication (by fax or regular mail -- not by
email, except by prior agreement) that sets forth the items specified below.
Please note that you may be liable for damages (including costs and attorneys'
fees) if you materially misrepresent that a product or activity is infringing
your copyrights. Accordingly, if you are not sure whether material available
online infringes your copyright, we suggest that you first contact an attorney.
Your communication must include
substantially all of the following:
1.A physical or electronic signature of a
person authorized to act on behalf of the owner of an exclusive right that is
allegedly infringed.
2.Identify in sufficient detail the location
of copyrighted work that you believe has been infringed upon (for example,
"The copyrighted work at issue is the text that appears on http://www.domain.com/sample_page.html")
or other information sufficient to specify the copyrighted work being
infringed. If multiple copyrighted works at a single online site are covered by
a single notification, a representative list of such works at that site.
3.Identification of the material that is
claimed to be infringing or to be the subject of infringing activity and that
is to be removed or access to which is to be disabled, and information
reasonably sufficient to permit us to locate the material.
4.Information reasonably sufficient to permit
us to contact the complaining party, such as an address, telephone number, and,
if available, an electronic mail address at which the complaining party may be
contacted.
5.The following statement: "I have a
good faith belief that use of the material in the manner complained of is not
authorized by the copyright owner, its agent, or the law."
6.The following statement: "I swear,
under penalty of perjury, that the information in the notification is accurate,
and that I am the copyright owner or am authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed."
Send the written communication to:
Pet Vitamins.tv
Attn: DMCA Notice
1889 SW 3rd St, Pompano Beach, FL 33069
Email: orders@petvitamins.tv
Counter Notification
The administrator of an affected site or
the provider of affected content may make a counter notification pursuant to
sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. When we
receive a counter notification, we may reinstate the material in question. To
file a counter notification with us, you must provide a written communication
(by fax or regular mail -- not by email, except by prior agreement) that sets
forth the items specified below. Please note that you will be liable for
damages (including costs and attorneys' fees) if you materially misrepresent
that a product or activity is not infringing the copyrights of others.
Accordingly, if you are not sure whether certain material infringes the
copyrights of others, we suggest that you first contact an attorney. To
expedite our ability to process your counter notification, please use the
following format (including section numbers):
Your communication must include
substantially the following:
1.A physical or electronic signature of the
subscriber.
2.Identification of the material that has
been removed or to which access has been disabled and the location at which the
material appeared before it was removed or access to it was disabled.
3.A statement under penalty of perjury that
you have a good faith belief that the material was removed or disabled as a
result of mistake or misidentification of the material to be removed or
disabled.
4.Your name, address, and telephone number.
5.The following statement: "I consent to
the jurisdiction of Federal District Court for the judicial district in which
the your address is located, (or Santa Clara County, California if your address
is outside of the United States), and that you will accept service of process
from the person who provided notification under subsection (c)(1)(C) or an
agent of such person.
6.The following statement: "I swear,
under penalty of perjury, that I have a good faith belief that the affected
material was removed or disabled as a result of a mistake or misidentification
of the material to be removed or disabled."
Send the written communication to:
Pet Vitamins
Attn: DMCA Notice
1889 SW 3rd St, Pompano Beach, FL 33069
Pet Vitamins will, in appropriate
circumstances, terminate repeat infringers. If you believe that an account
holder or subscriber is a repeat infringer, please follow the instructions
above to contact Pet Vitamins's DMCA agent and provide information sufficient
for us to verify that the account holder or subscriber is a repeat infringer.
PetVitamins FAQ
Q: What are the benefits of the Flexiq TR capsules for my dog? A: Flexiq TR provides continuous relief from achy bones and joints through its patented time-release formula. With its blend of glucosamine and chondroitin, Flexiq TR is specifically formulated to favorably impact the development and preservation of healthy bones, connective tissues, and joint structure function.
Q: What are the benefits of the Juvenix IR capsules for my dog or cat? A: Juvenix IR contains EPA and DHA - essential fatty acids that must be obtained from the diet. Without these fundamental nutrients, proper health is impossible and illness is inevitable. Juvinex IR is a perfectly balanced antioxidant compound. Enhanced with Omega-3 to support the optimum absorption of vital antioxidants, Juvenix IR is a quintessential addition to canine and feline diets.
Q: How often do I give my pet the capsules? A: One capsule twice a day, once in the morning and once in the evening; also the capsules are chicken flavored so your pet will think it's a treat!
Q: Are these products safe for my pet? A: Pet Vitamins are FDA approved and are made in an FDA-approved facility under strict GMP (current Good Manufacturing Practice) pharmaceutical standards with full stability testing. Safe use has NOT been proven on pregnant animals or animals intended for breeding. Please speak with your Veterinarian if you have any concerns or questions regarding your pet taking a supplement. In the case of an overdose, contact a health professional immediately.
Q: What is your contact information? A: Our Customer Service Team may be reached toll free at 1-866-960-(PETS) or by email at info@petvitamins.tv Our Customer Service Center is open Monday through Friday from 8:30 AM to 5:30 PM EST.
PetVitamins.TV Return Policy
How do I return my Pet Vitamins?
We believe in our customers complete satisfaction. If you wish to return your Pet Vitamins order, follow these instructions:
Email our Customer Service Team Monday through Friday from 8:30AM to 5:30 PM EST at orders@petvitamins.tv within 14 calendar days of the original order date. A Customer Service Representative will provide you with a Return Merchandise Authorization Number (RMA#) and proper instructions to return the remaining portion of the product; If one or both bottles have been opened, you will be charged a $9.95 inventory fee.
Mail your Pet Vitamins product to:
Pet Vitamins.TV
1889 SW 3rd st. Pompano Beach, FL 33069
Clearly write the RMA # and your return address on the outside of the package and complete the enclosed form on the reverse side of your invoice. Include this form inside your return package.
Customers assume the responsibility for postage on all return orders. We recommend getting a tracking number from the Post Office (or shipper) and saving your receipt. REFUSED DELIVERIES OR PACKAGES MARKED "RETURN TO SENDER" WILL NOT BE REFUNDED OR RETURNED TO THE MEMBER. If bottles have been opened, you will be charged a $9.95 inventory fee. For your security, credit will only be issued to the credit card that was used to sign up.
How long will it take to process returns?
After the warehouse receives your return, it generally takes 3 business days to process your refund/return.
Please keep in mind that your bank typically posts credit in the billing cycle in which it was received. Therefore, the number of days it takes for credit to post to your account may vary, depending on your bank's billing and credit schedule.
What do I do if I receive a damaged product?
If your Product(s) are damaged during shipping contact our Customer Service Team at orders@petvitamins.tv for a replacement product.
What if shipping and delivery errors occurred with my order?
Should you experience any problems with your order, please contact our Customer Service Team at orders@petvitamins.tv immediately, so that we may correct it in a timely manner.
